Shipping policy

At UrbanKraft, we aim to process and deliver your orders as quickly as possible.

Order Processing
Orders are generally processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on Sundays or public holidays.

Shipping Time
Estimated delivery time is generally 5–8 business days after the order has been shipped. Delivery times may vary depending on the delivery location, courier service, product availability, and other circumstances beyond our control.

Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Order Tracking
Once your order has been shipped, tracking information may be provided by email or other available communication methods. Tracking updates may take some time to appear after dispatch.

Delivery Delays
UrbanKraft is not responsible for delays caused by courier partners, incorrect or incomplete delivery addresses, weather conditions, natural events, public holidays, strikes, or other circumstances beyond our reasonable control.

Incorrect Address
Please make sure that your shipping address and contact information are correct before placing your order. If an order is returned because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply for re-delivery.

Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us at vanivasudeva74@gmail.com as soon as possible with your order details and photographs/videos of the issue so that we can review and assist you.

Contact Us
For shipping-related questions, please contact us at:

Email: vanivasudeva74@gmail.com
Phone: 9902077825